5Star Wireless Device Condition Guide

  • 🔄 Certified Pre-Owned (CPO)

    Our Certified Pre-Owned devices are gently used and fully inspected by our techs. Every CPO device comes with 100% functional hardware (unless otherwise disclosed), Factory reset & unlocked, Battery health of 80% or higher, Original or high-quality replacement parts, 30-Day Warranty. Perfect for those who want real value and real reliability — minus the retail markup!

  • 🛠️ Certified Refurbished

    Certified Refurbished phones have been professionally restored to work like new using OEM or premium-grade replacement parts. Screen, battery, buttons, or other components may have been replaced, Battery health of 80% or better, Cosmetic condition varies by grade (see below), Fully tested & guaranteed functional. All refurbished devices include a 30-Day Warranty that covers functional defects and hardware issues not caused by misuse or damage.

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Grading Standards

🅰️ Grade A – Excellent (Like New)

✨ Looks nearly new with minimal or no wear
✨ May have OEM or high-quality replacement parts
🔋 Battery: 80%+ health
✅ 100% fully functional

💎 Great for anyone who wants a sleek, premium phone for less!

🅱️ Grade B – Good (Gently Used)

📱 Light to moderate signs of wear
📱 May have minor scratches or blemishes
📦 No cracks or dents
🔋 Battery: 80%+ health
✅ Fully working — unless otherwise noted

⚠️ Some Grade B devices may have minor non-functional features (e.g. Face ID, vibration). These will be clearly stated in the product description.

💸 Solid performance, lower price!

🅾️ Grade C – Fair (Budget Option)

🛠️ Noticeable wear — scratches, scuffs, or hairline cracks
🔩 Still works, but may have functional limitations
📋 Any non-working features will be listed clearly
🔋 Battery still charges (health may vary)
🧰 Best for backups, temporary use, or repair projects

🛍️ The most affordable way to own a smartphone!

🛡️ 30-Day Warranty Info

All Certified Pre-Owned and Certified Refurbished devices include our 30-Day Warranty that covers:

  • Internal hardware defects (not caused by drops or water damage)
  • Charging issues, touchscreen problems, software boot loops
  • Easy exchange or store credit if approved

💡 Warranty does not cover accidental damage, misuse, or unauthorized repairs.